Do customers prefer to have their loyalty rewards number looked?
Do customers prefer to have their loyalty rewards number looked up during checkout ?
Here's some statistics according to an unlisted survery. What's your experience?
75% Preferred that the site would automatically lookup their Rewards Club # based
on their billing address and email provided.
13% Preferred to push a button to look up their Rewards Club # and if a match was found,
automatically add their rewards number.
10% Preferred to lookup their own Rewards Club # by manually entering their contact information.
2% Preferred to checkout without looking up their loyalty number.
on their billing address and email provided.
13% Preferred to push a button to look up their Rewards Club # and if a match was found,
automatically add their rewards number.
10% Preferred to lookup their own Rewards Club # by manually entering their contact information.
2% Preferred to checkout without looking up their loyalty number.
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